In order to strengthen assistance and promote an effective access to justice for victims and citizens, the Sectional Office in Risaralda belonging to the Office of the Attorney General opened the doors of the new Office for Citizens Assistance (Osac).
This model of assistance aims to provide a closer contact between the institution and customers and/or victims. In Osac, information is provided by professionals who guide, assist and work as a liaison with other institutions to solve those needs of citizens who seek help from the Office of the Attorney General.